Better Communication = Fewer Headaches
Any software provider who promises that all hassles will suddenly disappear from your world a day after go-live of a new system is feeding you a line of bull. There are still going to be difficult customers, schedule changes, no-show materials and slow pays. The only difference is that with a custom-built, fully integrated web and mobile app, your people will spend a fraction of the time managing those unfortunate moments. Big issues become small issues and small issues become non-issues when data moves seamlessly between members of your organization. Work orders don’t get lost or splashed with mud or coffee. Receipts don’t spend weeks in a foreman’s wallet. Meetings aren’t dominated by the same frustrating conversations. And, everyone in charge of the health of the business has all of the data, metrics and reporting at their fingertips making purchasing and hiring decisions far less weighty. Yes, this is what it looks like. The efficiencies gained through better communication open a host of opportunities company-wide for personnel to focus on growth rather than cleaning up messes.
How Will You Maintain Growth?
A lot of our clients have gotten to where they are now through tremendous hard work, a lot of dedication and sometimes a little luck—sometimes over generations. But, these days, companies that are working hard are being out performed by companies that are working smart. Profitability isn’t about walking uphill both ways in the snow. And, though we will all continue to honor and respect the generations of leaders who built today’s successful businesses, it is necessary for today’s leaders to evaluate all facets of operations so that businesses can continue to thrive for generations to come.
In any competitive industry, every minute counts. Time adds up. When it comes to your business, for every extra minute your team members spend correcting a mistake or looking for missing data is a minute they could be spending serving a client, completing a job and otherwise growing the business. And if time is money, how much of it is your business wasting by continuing to use an outdated data management system, CMS or reporting platform?