https://community.spiceworks.com/topic/1267967-network-drive-disconnects-every-day-at-11-15am-on-all-users
https://kb.iu.edu/d/ajqs#:~:text=Windows%20periodically%20refreshes%20group%20policy,plus%20or%20minus%2030%20minutes
https://social.technet.microsoft.com/wiki/contents/articles/31623.modify-group-policy-refresh-interval-for-computers.aspx
If a user reports that a connection to an application drops that is stored on a shared drive in their server, the issue may be in group policy.
Essentially, there is a mapped drive through group policy that is being erased and remapped every time there is a group policy update. there can be multiple updates a day. You will need to go into their server and change the group policy settings for the mapped drive from "replace" to "update"
- Remote into their server
- Windows search for group policy management
- Navigate to User Configuration -> Preferences -> Windows Settings -> Drive Mappings
On the GPO right click and select edit
- Navigate to User Configuration -> Preferences -> Windows Settings -> Drive Mappings
- Right Click Drive Mappings
- Configure Drive Mapping Properties
- Make sure the path for the drive is correct with the drive Letter and set the action from "replace" to "update"
- apply changes and save
This should stop any applications stored on a network shared drive from breaking connection.